At TopGrow, we strive to ensure your complete satisfaction with our products. If you are not fully satisfied with your purchase, you may request a return under the following terms:

• Return Window: Returns are accepted within 7 days from the date of delivery.

• Proof Required: To initiate a return, you must provide valid proof of purchase (such as the order confirmation, invoice, or delivery receipt) and evidence of the issue (such as photos or videos).

• Product Condition: Returned products must be unused, unopened, and in their original packaging. Products that have been used, damaged after delivery, or altered in any way will not be eligible for return.

• Return Process:

  1. Contact our customer support team within 7 days of receiving your order, sharing your order details and evidence of the issue.

  2. Our team will review your request and, if approved, provide instructions for returning the product.

  3. Once we receive and inspect the returned item, a refund or replacement will be processed as per your choice.

• Non-Returnable Items: Certain products may not qualify for returns due to safety, hygiene, or other outlined reasons—these will be clearly mentioned on the respective product page.

• Customer Support: For any questions or assistance with the return process, please reach out to our support team at [your contact email/phone].

Your satisfaction is our priority. We aim to handle all return requests promptly and fairly for a hassle-free experience.